APPOINTMENTS AND CANCELLATIONS
Spa Policies
We highly recommend that you book your treatments at least 3 days in advance to ensure that your preferred time slot is available.
Please arrive at least 15 minutes prior to your appointment to allow time to check-in and unwind.
While we will try our best to accommodate you, please note that late arrivals may be subjected to reduced treatment time.
Please note that for all appointments made, the spa will wait for the customer for a maximum of 15 mins from the appointment time.
Beyond that, the spa will give the slot up for other customers. Thus please help by contacting us at least half an hour before, should you be late for the appointment or wish to cancel it. Twin room is available upon request and it is of no additional charge.
ROOMS & SHOWER FACILITY
Twin/couple rooms are available upon request at no additional charge.
We also have rooms equipped with shower facilities, also at no extra cost.
Kindly inform our receptionist of your preference when making your reservation.
SPA ETHICS AND SAFETY
For your comfort, we advise all our patrons to keep their volume down and to silence their mobile devices.
Similarly, we hope that you would do the same for our other patrons.
Please watch out for doors opening along the walkway.
Please note that Han Dynasty Spa will not be liable for any loss of properties or any injuries that arise in the premises.
POLICIES
Han Dynasty Spa provides services to both male and female customers.
All prices shown include the provision of treatment service, usage of spa premises, beverages served, materials used and the prevailing GST (if any).
All prices indicated in our service menu, promotional menu, website and other communication channels are are NETT.
MODE OF PAYMENT
The mode of payment for pay-per-use treatments includes Cash and Nets. Only Singapore currency is accepted by the spa.
Kindly note that we do not accept credit card payments.
GUEST COMMENTS
We welcome your comments, feedback and suggestions. Please email us at feedback@handynastyspa.com
Han Dynasty Spa reserves the right to amend any policies & practices pertaining to its operations without prior notice.